Interview #64 - Stefan Klopp, CTO at Matador Network
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Interview #64 - Stefan Klopp, CTO at Matador Network
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Join Stefan Klopp, CTO at Matador Network and creator of Guide Geek, as he explores how artificial intelligence is revolutionizing the travel industry. Stefan discusses the shift from traditional video-focused destination marketing to AI-powered trip planning, where travelers are abandoning sites like TripAdvisor in favor of conversational AI tools. He reveals how Guide Geek evolved from a consumer chatbot on WhatsApp and Instagram into a B2B SaaS platform helping destination marketing organizations worldwide. Stefan addresses the challenges of AI-generated fake reviews, the anxiety-reducing benefits of having AI travel assistants in your pocket, and why destinations are eager to adopt AI despite concerns about hallucinations and incorrect information. He predicts that agentic AI will be the next breakthrough, creating autonomous travel concierges that can plan, book, and manage entire trips seamlessly.