Ep 44: Discover Live - How Accessibility & Connection Power Value Creation at This Virtual Travel Company
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Ep 44: Discover Live - How Accessibility & Connection Power Value Creation at This Virtual Travel Company
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Welcome! Upside/Downside is a podcast about value creation, and how business leaders like you can grow your profits and cash flow. I'm your host, Matt Cooley.
In this episode, Jay Wei, CEO and Founder of Discover Live, takes us on a value creation journey through the power of creating connections and accessibility for the 94% of the world's population that can't physically travel.
Jay shares the importance of understanding what you're really selling and how to use key metrics to drive value creation. With a NPS score of 88% and a ton of customer stories, including memories of a first kiss, a 5.8 earthquake and climbing the Great Wall in the pitch black of night, we explore the building blocks to stronger profits and cash flow. We learn why exceptional guides are like great chefs, and how they are fundamental to value creation. And we get into unit economics and the power of partnerships.
This episode feels like an inspirational college course in a friendly 27-minute package. Find a comfortable seat and join us!
Thank you for listening and please visit Upside/Downside podcast and enter your email for my FREE list: "10 places to look for higher profits and cash flow right now!".