HVAC School - For Techs, By Techs Podcast Por Bryan Orr capa

HVAC School - For Techs, By Techs

HVAC School - For Techs, By Techs

De: Bryan Orr
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HVAC School is the ever growing online source for real training topics for technicians in the Air-conditioning, Heating and Ventilation Fields. In the podcast, we will share recorded training, tech ride alongs, share challenging diagnostic scenarios. All to help make the industry, your company, and your truck a better place to be. Desenvolvimento Pessoal Economia Sucesso na Carreira
Episódios
  • Nailing a Job Interview w/ Refrigeration Mentor

    Nailing a Job Interview w/ Refrigeration Mentor
    Jul 23 2026
    In this episode, Bryan welcomes back Trevor Matthews from Refrigeration Mentor for a conversation focused entirely on nailing a job interview in the HVAC and refrigeration trades — whether it's a technician's very first shot at breaking into the industry or an experienced tech looking to move to a new company or specialty. Trevor opens up about his own rocky start, admitting he cycled through roughly 25 different jobs before landing in refrigeration and that he struggled with confidence in early interviews because he assumed he needed a deep resume of experience. What actually got him hired, he says, was being coachable: showing up willing to learn and do what was asked, even if that meant starting by sweeping floors. For technicians just entering the trade, Bryan and Trevor lay out a practical playbook. Research the company before reaching out — knowing what services they offer, how long they've been in business, and what type of work they do builds instant trust. Cast a wide net rather than sending out only a handful of applications, and don't get discouraged by rejection; both hosts stress "pleasant persistence" as the key to standing out, following up warmly without becoming a nuisance. Trevor shares a story about motivational speaker Les Brown showing up at a radio station day after day until he finally got a chance, as a reminder that repeated, respectful effort pays off. They also recommend creative approaches like recording a video resume tailored to a specific company, and getting ahead on certifications such as EPA 608, confined space, first aid, or defensive driving before ever applying, since these small credentials can make a hiring manager's decision much easier. The conversation then shifts to technicians pursuing their next opportunity rather than their first. Bryan explains that many larger companies route candidates through HR before they ever speak with a service manager, and that each conversation requires a different tone: HR wants to hear about safety, a clean driving record, and reliability, while a service manager wants to know how you'll bring value to customers and the team. Both agree that driving records have become a surprisingly major factor in hiring, given how much liability and cost a company takes on with every vehicle on the road. They also encourage candidates to ask people already working at a company for an internal referral, since a warm introduction dramatically increases the odds of getting hired, and many companies even offer referral bonuses that make current employees eager to help. Finally, Trevor and Bryan get tactical about interview performance itself. They recommend using AI tools to generate likely HR and technical interview questions, then practicing out loud with a spouse or friend to shake off the "rust" of not having interviewed in years. Confident humility comes up repeatedly: it's far better to admit "I don't know that term" than to bluff, and to speak with genuine curiosity about the trade rather than reciting a list of accomplishments. Trevor illustrates how a candidate can talk through a hypothetical service call step by step to demonstrate real troubleshooting knowledge, even without hands-on experience in that specific niche. The pair close by touching on soft skills like conflict resolution and building good relationships with dispatch, and Trevor shares where listeners can connect with the Refrigeration Mentor community for more training and support. Topics Covered Why Trevor initially struggled with confidence in early job interviewsResearching a company before applying or interviewingCasting a wide net and using "pleasant persistence" instead of giving up after a few no'sStanding out with a tailored video resumeGetting certifications early: EPA 608, confined space, first aid, defensive drivingWhy driving records and vehicle safety matter so much to HVAC/R employersThe difference between talking to HR versus a service managerAsking a current employee for an internal referralAvoiding negativity about past employers during interviewsUsing AI to prepare likely interview questions, then practicing with a real personConfident humility: admitting what you don't know instead of bluffingDemonstrating resourcefulness through podcasts, courses, and industry resourcesTalking through a hypothetical service call to show troubleshooting abilitySoft skills, conflict resolution, and building relationships with dispatchTrevor's own story of landing his first refrigeration job in AustraliaWhere to connect with Trevor and the Refrigeration Mentor community Learn more about all the great resources Trevor offers through Refrigeration Mentor at https://refrigerationmentor.com/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your ...
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    50 minutos
  • Digital Tools and AI - "So Happy Together" - Short #295

    Digital Tools and AI - "So Happy Together" - Short #295
    Jul 21 2026

    This short podcast episode is Tyler Nelson's Bry-X presentation from the 7th Annual HVACR Training Symposium: Digital Tools and AI - "So Happy Together." Tyler is the Business Development Manager and Global Trainer at Sauermann Americas.

    Artificial intelligence (AI) is measured data, not an authority, and it will not replace techs. It may enhance technicians' abilities but must be used responsibly. AI operates on clear logic and supplies pattern recognition, what-if analysis, and decision support (but NOT decision ownership). The technician ultimately owns decision authority and technical judgment, but AI helps save time. Modern AI reinforces best practices, flags inconsistencies, and cross-references industry data, meaning it amplifies experience rather than replacing it.

    HVAC technicians' work depends on codes and standards, physics, and diagnostic cause and effect, which all have repeatable workflows; AI provides instant analysis and verification in those key areas. We already have a wealth of data from our tools and manufacturers' literature, and AI connects those to help us make decisions; technicians fear being incorrect or missing diagnostic factors, and AI can help us assimilate data by connecting data sources and ensuring that all angles are covered. It closes interpretation gaps and gives us the framework to make constructive decisions.

    measureQuick is an example of a diagnostic app that integrates AI in its workflows; it is leading the way in terms of digital tools and AI integration, and it gives technicians a lot of power in the field. Apps that use AI with digital tools help us navigate the industry as equipment becomes more complex, and they save time by making your work faster and more accurate. These tools come at a cost, but those costs can be spread across flat diagnostic fees and service agreements. Feeding readings from these apps into AI can also help you understand gaps in your own thinking and understand the relationships between the tools' readings and the field reality. AI can also take the data and provide technicians with scripts that are easy for customers to understand.

    If you give AI specific prompts and data, including images, equipment data, tool data, and commands to include or exclude certain sources (such as excluding crowdsourced information), you can learn a lot about the system in front of you. It can also help you interpret images or videos. These functions of the tool can help us question our own assumptions, expand our understanding of field problems, and vet our decisions.

    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

    Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

    Subscribe to our podcast on your iPhone or Android.

    Subscribe to our YouTube channel.

    Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.
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    26 minutos
  • HVAC Summer Service Calls: Rushing, Mental Fog & How to Stay on Your Game

    HVAC Summer Service Calls: Rushing, Mental Fog & How to Stay on Your Game
    Jul 16 2026
    In this episode, Bryan leads a live team meeting focused on getting technicians mentally and practically ready for the summer rush. He opens by asking the group to name what makes the season different, and the answers pile up quickly: higher call volumes, hotter attics, more irritable customers, and a nagging pressure to move faster than usual. Bryan distills these observations into a central theme that runs through the entire conversation — the tension between speed and thoroughness, and how the desire to rush during the busy season is the root cause of most costly mistakes and callbacks. A major thread of the discussion is the idea of "sharpening your ax" before the season's workload hits full force. Bryan pushes the team to build real confidence in their tools rather than assuming they work correctly. He walks through practical habits: verifying that a leak detector is properly calibrated, understanding its components well enough to troubleshoot it, and periodically checking a vacuum pump with a micron gauge so a technician instinctively knows what normal performance looks like. He also shares a story about a mentor named Howard Erskine, using it to illustrate how small, deliberate routines — from hose-rolling technique to truck organization — compound into real speed without sacrificing accuracy. The conversation then turns to drain lines and diagnostic philosophy, centered on Bryan's "wide, narrow, wide" framework. He explains that rushing tends to collapse a technician's focus into the narrow middle step — fixing only the immediate complaint — while skipping the wide assessment before and after the repair that catches secondary issues like sagging platforms, damaged insulation, or drainage problems before they become bigger failures. A detailed real-world example involving an oversized system in a heavily shaded, lakeside home shows how factors outside a standard load calculation, like mature trees and humidity, can explain why equipment isn't "keeping up" even when nothing is actually broken. Bryan closes by connecting these technical habits to business outcomes, urging technicians to fully document and resolve issues rather than telling clients to "keep an eye on it." He frames average ticket size, callback rate, and time on call as honest indicators of thoroughness rather than sales pressure, and encourages the team to lean into detailed measureQuick reports, thermal imaging, and clear client communication so that no problem gets punted down the road. He wraps up with an honest, encouraging note about the grind of the summer season, reminding the crew that the long hours are temporary and that consistent, unhurried practices are what ultimately make the season more profitable and less stressful. Topics Covered What makes the summer HVAC season uniquely difficult, from heat and call volume to mental fog and burnoutThe connection between rushing and increased callbacks, mistakes, and missed opportunities"Sharpening your ax" — preparing tools and routines before the busy season hitsProperly calibrating and understanding leak detectors, including the H10Using a micron gauge to verify vacuum pump performance and knowing when to change pump oilBuilding personal routines and truck ergonomics to work faster without losing accuracyCommon and costly drain line issues, including float switches, double traps, and pitch problemsThe "wide, narrow, wide" troubleshooting framework for full-system diagnosisA case study on an oversized system in a shaded, lakeside home and how site conditions affect loadHandling clients who report a system "not keeping up," including thermostat lookers vs. comfort-focused clientsUsing measureQuick reports and third-party verification to build client trustEvaluating ductwork, insulation, and equipment sizing as part of a full home assessmentWhy documenting a clear path forward beats telling clients to "keep an eye on it"Average ticket size, callback rate, and time on call as indicators of technician thoroughnessMaintaining a healthy mindset and work-life balance through the demands of summer Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.
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    54 minutos
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