Is “made by humans” the new premium label?
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Is “made by humans” the new premium label?
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Marketplace’s Stephanie Hughes was shopping recently with her seven-year-old who was drawn to a “Relaxolotl,” a tea infuser shaped like an axolotl. And it had a label: “designed in Rhode Island, by people.”
Genuine Fred makes the relaxolotl. President Jason Amendolara told “Marketplace Tech” the company adopted the saying over a decade ago, before artificial intelligence was really in the conversation. It was meant to signal there were real humans behind the ideas. But now, the phrase has taken on new meaning. Genuine Fred does use AI as a tool, but Amendolara says people are still at the center of its design process.
That made us wonder: Could human involvement be highlighted more by brands in the future? Marketplace’s Stephanie Hughes discussed that with New York Institute of Technology professor Colleen Kirk, who has studied how people respond to marketing messages created by AI.