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What does it really take to become a top employer in today’s world of work?

In this episode, Gerry Murray talks to Ammara Naeem, Client Experience Director at the Top Employers Institute, about what smart HR leaders are doing differently to stay ahead, from systems thinking to AI-powered leadership.

In this fascinating conversation, you'll learn:

• What top employers are doing that others aren’t
• Why HR needs to speak the language of the business
• Gen Z, talent fluidity, and the rise of the “new collar” workforce
• The link between employee and customer experience
• How to prove the value of learning, development, and culture to the C-suite

Ammara shares practical insights from working with 2,400+ certified employers across the globe and explains why empathy still wins in uncertain times.

Curious?

🎧 Listen to the full conversation now to discover what others are doing.

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In this episode…

How often do you hit send on an email without considering how your words might land with the recipient?

Leadership communication carries emotional weight, and without the benefit of facial expressions or body language, your carefully crafted emails can easily be misinterpreted.

This episode tackles a deceptively simple yet powerful leadership practice.

When you're in a position of leadership, your words carry extra weight and get amplified throughout your team.

That quick message about a missed deadline or that feedback on a project might seem straightforward to you, but how will it make your reader feel? Will they perceive your tone as supportive or critical? Clear or confusing?

The most effective leaders understand that clarity is kindness and can transform routine communication into a meaningful connection. Remember, you're not being bossy when you're specific about what you need - you're being helpful.

Every email you send as a leader is a "moment of truth" for your leadership style and values. By applying the simple practices in this episode of One Simple Thing, you can ensure your communications build trust rather than erode it.

Curious?

🎧 Listen to this 5-minute tip on how to write emails that don’t just get read, but get results.

Connect with me on LinkedIn to share how this approach has transformed your workplace communications, and subscribe for more Leading People episodes of One Simple Thing that can make a significant difference in your leadership journey.

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In this episode…

What makes some leaders genuinely inspiring while others leave us frustrated and disengaged?

In this transformative conversation with Columbia Business School's Professor Adam Galinsky, we discuss his latest book: Inspire – The Universal Path for Leading Yourself and Others

Along the way, we uncover the hidden psychology that determines whether you'll inspire or infuriate the people around you.

Adam reveals the "Inspire-Infuriate Continuum"—a powerful framework showing how every interaction we have falls somewhere on this spectrum.

Through compelling stories and research-backed insights, he demonstrates how life naturally slants us toward the infuriating end but offers clear pathways back to inspiration.

The conversation takes fascinating turns through real-world examples, from the contrasting leadership styles during two famous crises to how a simple coffee machine placement can transform organizational culture.

Adam shares the three universal factors that determine our position on the continuum.

Perhaps most eye-opening is the "Leader Amplification Effect". To illustrate this, Adam recounts how Nobel laureate Daniel Kahneman's offhand criticism devastated him as a student, while a simple compliment weeks later has sustained him for decades.

This awareness of our impact as leaders becomes the foundation for designing more inspiring interactions.

The discussion provides practical strategies for moving toward the inspiring end of the spectrum.

Adam's insights extend beyond traditional leadership contexts - executives report becoming better spouses, parents, and friends by applying these universal principles.

Ready to transform your impact on others?

🎧 Listen now to discover the universal path for bringing out the best in yourself and everyone around you.

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