Learning Rebels Podcast Podcast Por Shannon Tipton capa

Learning Rebels Podcast

Learning Rebels Podcast

De: Shannon Tipton
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Get the live, unfiltered conversations behind the popular Learning Rebels Coffee Chat. Workplace Learning will never be the same.Copyright 2021 All rights reserved. Economia Sucesso na Carreira
Episódios
  • Help! My Subject Matter Expert Is Driving Me Bananas

    Help! My Subject Matter Expert Is Driving Me Bananas
    Aug 11 2026
    It all started with the BIG question on the table. When those subject matter experts drive you bananas, what do you do about it? This Coffee Chat got real about the messy, human side of working with subject matter experts. We opened by asking the group about their main struggles, and the honesty flowed immediately: "Can't I just do it all myself?" One person pointed out that whether or not the SME was voluntold matters—being your subject matter expert isn't their day job, and we may very well be a disruption in their life, not a welcome addition. The relationship dynamic shifts depending on whether they feel grateful for the support or resentful of the extra work. We dug into the ghosting problem—the SME who doesn't answer emails, skips meetings, and leaves you high and dry. The group's advice ranged from practical to hilarious: escalate to whoever nominated them, but only after genuine effort; "stalk them on Teams" with friendly persistence; bring snacks (never underestimate a Starbucks gift card); or simply state the facts plainly—here's the deadline, here's the risk to the project if we don't get your input. One participant made a sharp point: sometimes the ghosting isn't laziness, it's fear of judgment or imposter syndrome. Understanding the "why" changes how you approach the "what now." The over-sharer got equal airtime—the SME who wants to dump a 100-page document with everything they know. The fix? Ask the right question: what does a new hire actually need to know on day one, five, and thirty? Several people are now using AI to synthesize massive information dumps and spot the gaps, though with a clear caution about redacting sensitive company data first. And when you're not sure if you've captured the right content, bring in a second or third perspective—not to undercut the SME, but to build consensus and credibility. As one participant put it, getting multiple voices to align makes the final product look more collaborative and trustworthy. The conversation turned to building real trust with SMEs over time. Make them the star—record their stories, use their voice for narration, credit their contributions by name. Give them ownership over small pieces so they feel invested. Written appreciation that can go into a performance review carries real weight, and yes, food works too (never underestimate a $5 Starbucks card). The throughline: nurture the relationship before you need something, not just when you're in crisis mode. The takeaway? Subject matter experts aren't the enemy—they're human, stretched thin, and often doing their best with information overload of their own. Get specific about what you need and when you need it. Be a shape-shifter depending on who you're talking to. And remember that clear, kind communication beats vague niceties every time—"at your earliest convenience" means nothing when you actually need an answer today. So how are you building trust with your subject matter experts this week? Stay curious! -Shannon Video VimeoCoffee Chat: My SME is Driving Me Bananas! Transcript Summary Learningrebelslearningrebels.com/wp-content/uploads/20... Transcript: OtterOtter Voice Meeting Notes Chat Box: Learningrebelslearningrebels.com/wp-content/uploads/20... Resources: Learning Rebels Blog: 6 Tactics to Successfully Work With Subject Matter Experts Learningrebels6 Tactics to Successfully Work with Subject Matter Experts - Learning Rebels Shannon Tipton Leaning Rebels PDF: The SME Situation Guide - Say This, Not That Learningrebelslearningrebels.com/wp-content/uploads/20... Books: Valued: The Six Coaching Habits That Turn SME Into Enthusiastic Talent Developers AAmazon.com: Valued: The Six Coaching Habits That Turn Subject Matter Experts Into Enthusiastic Talent Developers eBook : Dickerson, Matthew, Toomer, Jerry: Kindle Store The Accidental Instructional Designer by Cammy Bean AThe Accidental Instructional Designer, 2nd Edition: Learning Design for the Digital Age: Bean, Cammy: 9781953946591: Amazon.com: Books Design for How People Learn by Julie Dirksen ADesign for How People Learn (Voices That Matter): Dirksen, Julie: 9780134211282: Amazon.com: Books Crucial Conversations by Kerry Patterson and co-authors ACrucial Conversations: Tools for Talking When Stakes are High, Third Edition: Grenny: 9781260474183: Amazon.com: Books Join the conversation Be part of the live chat! Sign up here. Hire Learning Rebels When you need learning that sticks, we’ll fight to make performance results happen. Visit the Learning Rebels website to learn more Host: Shannon Tipton Podcast produced by: Obsidian Productions
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    51 minutos
  • Baby Steps Toward Braver Brainstorming

    Baby Steps Toward Braver Brainstorming
    Aug 6 2026
    It all started with the BIG question on the table. How can we solve today's problems with yesterday's solutions? Spoiler: we can't. This Coffee Chat dug into creative problem-solving—why we get stuck using the same tired approaches for every challenge, and how to break out of the rut. We opened up the conversation by asking the group what techniques they use when tackling common problems, especially the classic "difficult subject matter expert" scenario. One participant shared how tools like MURAL or Miro help unlock people who are reluctant to share ideas—giving them a first draft to react to takes the pressure off, because people often don't know what they want until they see something and can say yes or no. The group explored some powerful reframing techniques. Instead of jumping straight to solutions, one person talked about circling back to the actual problem first—what's really going on, what's the end goal, does this actually change performance? Another shared a favorite twist: instead of asking how to succeed, ask "What would we need to do for this to fail?" Flip the script, list out the failure points, then tackle them one by one. It forces the brain to think differently because we're wired to think in terms of wins, not failures. AI came up as both a tool and a tension point. One participant uses AI to extract information for user guides but wrestles with a real dilemma: if she teaches her end users how to use AI, does that make her role obsolete? Another shared a genuinely fun technique—prompting AI to create two personas (a subject matter expert and an L&D person) and letting them debate a problem out loud, landing on a solution with real constraints like budget. It's worth experimenting with as a facilitation tool, not just a personal productivity hack. We spent time in Liberating Structures, a free resource packed with facilitation techniques for group problem-solving—One-Two-Four-All for building ideas from individual to pairs to foursomes, Purpose-to-Practice for kickoff meetings, and drawing exercises for people who struggle to express themselves in words. The group also talked honestly about what makes creative problem-solving fail in a virtual setting: nobody talks, people are multitasking, or you're trying to force an in-person activity into a virtual box. The fix? Post instructions directly in breakout rooms, seed the conversation with a planted question, and actually show up in the room instead of grabbing coffee while people work. The takeaway? We're all creative—we just don't always see it in ourselves. Whether it's flip charts, sticky notes, PowerPoint slides repurposed as mind maps, or AI as a thinking partner, the tools matter less than giving people permission to think differently. Start small. Try one technique. See what happens. So what's the one creative problem-solving technique you're going to try this week? Stay curious! -Shannon Video VimeoCoffee Chat: My SME is Driving Me Bananas! Transcript Summary Learningrebelslearningrebels.com/wp-content/uploads/20... Transcript: OtterOtter Voice Meeting Notes Chat Box: Learningrebelslearningrebels.com/wp-content/uploads/20... Resources: Learning Rebels Blog: 6 Tactics to Successfully Work With Subject Matter Experts Learningrebels6 Tactics to Successfully Work with Subject Matter Experts - Learning Rebels Shannon Tipton Leaning Rebels PDF: The SME Situation Guide - Say This, Not That Learningrebelslearningrebels.com/wp-content/uploads/20... Books: Valued: The Six Coaching Habits That Turn SME Into Enthusiastic Talent Developers AAmazon.com: Valued: The Six Coaching Habits That Turn Subject Matter Experts Into Enthusiastic Talent Developers eBook : Dickerson, Matthew, Toomer, Jerry: Kindle Store The Accidental Instructional Designer by Cammy Bean AThe Accidental Instructional Designer, 2nd Edition: Learning Design for the Digital Age: Bean, Cammy: 9781953946591: Amazon.com: Books Design for How People Learn by Julie Dirksen ADesign for How People Learn (Voices That Matter): Dirksen, Julie: 9780134211282: Amazon.com: Books Crucial Conversations by Kerry Patterson and co-authors ACrucial Conversations: Tools for Talking When Stakes are High, Third Edition: Grenny: 9781260474183: Amazon.com: Books Join the conversation Be part of the live chat! Sign up here. Hire Learning Rebels When you need learning that sticks, we’ll fight to make performance results happen. Visit the Learning Rebels website to learn more Host: Shannon Tipton Podcast produced by: Obsidian Productions
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    47 minutos
  • Networking Without the Performance

    Networking Without the Performance
    May 26 2026
    It all started with the BIG question on the table. How do we network like actual humans instead of robots collecting contacts? This Coffee Chat tackled the awkwardness, fear, and internal dialogue that makes networking feel like pulling teeth. We kicked off identifying the barriers—introversion, social anxiety, imposter syndrome, fear of rejection, and that nagging voice asking "What can I possibly offer these grown-up professionals?" One person admitted they reach out, start a conversation, then it fizzles into silence. Another said networking events make them feel like a kid at a classroom birthday party who wasn't invited. The room nodded hard. The conversation turned to practical strategies. Show up first—liking posts is the baby step, but commenting is where you stretch. Share what you found valuable and tag people you trust. Ask relatable questions. Look for opportunities to give, not take. One person shared their approach: go to conferences during peak lunch times so you're forced to sit with strangers, read their badges for conversation starters, and ask why they came to that session. Another admitted they despise networking but power through by listening for moments to jump in. We explored tools and mindset shifts. Use HiHello to swap contact info at conferences instead of collecting business cards nobody carries anymore. LinkedIn's algorithm recently changed—it now feeds you content based on your expertise, so post about what you want to see more of. Hit the notification bell on profiles of people you want to stay connected with. And stop treating networking like something you only do when job searching—that's not authentic, and people can tell. The group talked about starting from a place of giving. Share someone else's gold nuggets, not just your own. Repost articles that resonated with you and tag people in the conversation. Offer shout-outs. Help someone. Take the focus off yourself by making it about what you can contribute. And remember—most people want you to reach out. That barrier you're imagining? It's in your head. The takeaway? Networking isn't about being perfect or having all the answers. It's about showing up, being yourself, and connecting with people in spaces that feel comfortable. Start small. Build the habit. Reflect on what worked and what held you back. And stop telling yourself you're not good enough—because you are. So what's your first right step this week? Stay curious! -Shannon Video VimeoCoffee Chat: Networking Like A Human Transcript Summary Learningrebelslearningrebels.com/wp-content/uploads/2026/03/3_27-Coffee-Chat_-Networking-Like-A-Human-Transcript-Summary.pdf Transcript: OtterOtter Voice Meeting Notes Chat Box: Learningrebelslearningrebels.com/wp-content/uploads/2026/03/3_27-Coffee-Chat_-Networking-Like-A-Human-Chat.pdf Resources: Learning Rebels Virtual Networking Planner 2026 Learningrebelslearningrebels.com/wp-content/uploads/2026/02/Virtual-Networking-Planner-2026-revised.pdf HBR: Loneliness is Reshaping the Workplace: HbrLoneliness Is Reshaping Your Workplace Hi Hello App www.hihello.com Books: Never Eat Alone by Keith Ferrrazzi AAmazon.com: Never Eat Alone, Expanded and Updated: And Other Secrets to Success, One Relationship at a Time: 8601411271779: Ferrazzi, Keith, Raz, Tahl: Books How to Win Friends and Influence People by Dale Carnegie AAmazon.com: How to Win Friends and Influence People: 9780671027032: Carnegie, Dale: Books The Laws of Connection by David Robson AThe Laws of Connection: The Scientific Secrets of Building a Strong Social Network: Robson, David: 9781639366484: Amazon.com: Books Relationships at Work by Rachel B. Simon ARelationships at Work: How to Authentically Network within Your Company: Rachel B. Simon: 9781637555378: Amazon.com: Books The Introvert's Edge to Networking AmznAmazon.com: The Introvert’s Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections (The Introvert’s Edge Series) eBook : Pollard, Matthew, Blount, Jeb, Lewis, Derek: Kindle Store Be part of the Community. Gain more valuable resources to build your skills! Learn more here. Join the conversation Be part of the live chat! Sign up here. Hire Learning Rebels When you need learning that sticks, we’ll fight to make performance results happen. Visit the Learning Rebels website to learn more Host: Shannon Tipton Podcast produced by: Obsidian Productions
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    44 minutos
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