You don’t need to be using AI constantly to be hooked on it—you just need to feel relief when you do. That’s the uncomfortable premise at the heart of this conversation with psychologist and conflict expert Dr. David Zierk. AI doesn’t just give you answers; it removes uncertainty. And in doing so, it quietly rewires how you think, learn, and connect.

What starts as convenience can quickly become dependency. Leaders, in particular, are at risk of trading away the friction that produces insight, the curiosity that fuels growth, and the empathy that sustains relationships. The result? Faster answers, thinner thinking, and a growing gap between knowing what to do and actually doing it.

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AI is supposed to free people up for “higher-value work.” Fine. But what, exactly, is that work? In this episode, David Rice talks with cyberpsychology researcher and psychotherapist Dr. Rachel Wood about the part of AI adoption most organizations keep skimming past: the human cost of automating too much, too quickly, without a real philosophy for what should remain deeply, stubbornly human.

Their conversation cuts through the usual AI optimism and gets to the more uncomfortable truth. Some friction should absolutely go away. Nobody needs to spend an hour copying and pasting spreadsheet data. But some friction is the job: disagreement, discernment, hard conversations, learning by getting things wrong, and figuring out who you are when your expertise is suddenly easier to imitate. This episode is really about that distinction, and why leaders need to stop treating AI as a software rollout and start treating it as a human development challenge.

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Leaders love to frame AI transformation as a technology problem. It’s cleaner that way—tools, roadmaps, implementation plans. But what Anouk Brack lays out here is less flattering and far more consequential: this is a biological stress test, and most leadership teams are quietly failing it.

Under constant uncertainty and pressure, your nervous system defaults to survival mode. That means the very capabilities you’re counting on—strategic thinking, self-reflection, sound judgment—start to degrade. Not dramatically. Subtly. You keep moving, keep deciding, keep “leading.” But you’re doing it with a shrinking field of view and a growing pile of bad bets.

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