This episode is sponsored by SignUp Software.

The e-invoicing landscape is evolving in North America with increasing regulatory pressure and growing customer demand for automation and efficiency.

Our guests on this episode, Johan Niedomysl, COO of NAB Solutions Inc. and SignUp Software's product manager
Tomás Navarro and director Bob Monio, set the scene for the growing role of e-invoicing in the US, Canada, and Mexico. While e-invoicing has advanced much more quickly in other parts of the world, our guests explain why North American businesses already pay attention to the technology enabling e-invoicing and what Business Central customers are doing today to strengthen their functional capabilities.

We discuss the reality in North America compared to e-invoicing in other parts of the world, what BC customers in North America can learn from experiences elsewhere, and what it takes to build a scalable, future-ready e-invoicing setup for BC.

This episode is sponsored by Evenica.

On this episode, Evenica's Gustavo Oliveira help us unpack the fundamentals of creating a seamless, secure, and consistent checkout experiences in Microsoft Dynamics 365 Commerce. He explains how a payment connector acts as the communication bridge between POS systems, online stores, and financial institutions to handle the orchestration that makes modern payments work.

We also discuss how solutions like Evenica's e4Payment streamline the "last mile" of the customer journey, reduce friction at checkout, support loyalty and gift card systems, and unlock transaction data inside Dynamics 365.

From tokenization and modern tender types to unified data for better decision-making, Gustavo highlights why payment connectors have become essential for retailers looking to modernize, scale, and differentiate.

From Evenica:

• See how e4Payment can transform payment orchestration inside Dynamics 365. Check out the solution on Microsoft's Azure Marketplace and explore what it can do for your business. https://marketplace.microsoft.com/en-us/product/dynamics-365-for-operations/evenicacorp1582838632446.e4payment?tab=Overview

Microsoft MVP Andrew Welch is the founder of the AI-focused consultancy Cloud Lighthouse, where he and his team now help organizations begin or evolve their AI strategies. He joins us to discuss some of the ways organizations are trying to gain confidence with AI today and the challenges they face in terms of strategy, technology, and organizational change management.

Andrew shares examples and anecdotes from his team's work, including ways different kinds of companies are building on past progress or fixing bad habits to prepare themselves for success with AI-driven solutions.

We also discuss topics including how to measure outcomes for AI investments today, Andrew's community efforts, Cloud Lighthouse's participation in the Center for Trustworthy AI, and the Center's upcoming event in the spring, the Brasov Forum.

Show Notes:

• 3:00 - Founding and growing Cloud Lighthouse
• 7:45 - Where client conversations start regarding AI investment
• 11:30 - What help organizations need today in building and executing a strategy for deploying AI-based tools
• 17:00 - How to understand and prevent AI failures
• 22:45 - The relationship between AI for personal productivity and for the enterprise
• 26:30 - What constitutes a customer win in this world?
• 30:30 - About the Center for Trustworthy AI

Links:

• Andrew on LinkedIn: https://www.linkedin.com/in/andrewdwelch
• Center for Trustworthy AI https://www.centerfortrustworthyai.com/
• Brasov Forum: https://www.brasovforum.com/
• Cloud Lighthouse https://cloudlight.house/about