Títulos em Gestão e Liderança

Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.

In Inner Wisdom, Outer Impact: Leading Your Life from the Inside Out, Timothy Salmans invites you on a transformative journey that goes beyond external achievements. This book is crafted for developing leaders, corporate professionals, and entrepreneurs who know how to produce results but feel frustrated by the gap between their outer accomplishments and their internal experience. It bridges this gap by reconnecting you with a powerful truth: true leadership and impact begin within.

Are you ready to build the practice of your dreams? The Fulfilled Physician by Dr. Jason Sonners is more than just a guide to mastering business strategies—it’s a roadmap to evolving into the type of leader who can truly drive success and fulfillment in your professional life. Building a thriving healthcare practice starts with who you are as a person. Your values, vision, and ability to nurture authentic relationships with patients and team members will form the solid foundation upon which your dream practice is built.

Most leadership books treat millennials and Gen Z like nuisances to manage around, focusing on how leaders from older generations can fit young people into their existing corporate cultures. Not this one. When We’re In Charge is a no-bullshit guide for the next generation of leaders on how to show up differently, break the cycle of bad boomer leadership, and navigate the changing demands of those in power and the evolving expectations people have of their workplace.

In Like Clockwork, serial entrepreneur and former Swiss Army officer Sam Goodner reveals the strategies and systems behind his decades of success in building and scaling multimillion-dollar companies. Drawing on real-world business accomplishments and lessons learned from the elite Swiss Mountain Grenadiers, Sam offers practical, actionable principles to create systems-driven organizations that operate with the precision of a Swiss timepiece. From leadership and team alignment to operational excellence, this book delivers a masterclass in executing with clarity, discipline, and resilience.

Master your winning mindset with lessons from the life and career of coaching legend Gilbert Enoka

This book explores advanced strategies and technologies, including artificial intelligence, to help organizations enhance their effectiveness and efficiency. It addresses critical challenges related to strategic execution, performance improvement, and budget management, emphasizing the importance of aligning strategies, executing them effectively, and embracing transformative processes to drive growth and success.

Finding Joy in Every Punch delivers a fresh, funny, and fiercely practical guide for high-performing executives ready to lead with genuine resilience, strategic kindness, and unshakable connection.

Whether you’re leading a Fortune 500 company, a small startup, a nonprofit, or even your own family, there are seven essential elements every leader needs to master to create something that lasts and truly makes an impact. These pillars are foundational; they’re the key to navigating the complexities and challenges every leader faces. In The Seven Pillars of Inspired Leadership, author Larry Hartmann offers a powerful guide to becoming an inspiring and effective leader.

This all-new 2025 edition of Operationally Speaking is the trusted manual for anyone managing complex events, from golf championships to community festivals. Built on 40+ years of experience—including the U.S. Open Golf Championship, World Cup Polo, and more—this book delivers up-to-date strategies, modern solutions, and real-world wisdom from one of the industry’s most experienced professionals.

This book is the ultimate communication toolkit, combining Mastering the Art of Negotiation and The Ultimate Guide to Public Speaking into one powerful, career-boosting resource. Whether you want to win respect in the boardroom or inspire others from the stage, this guide will give you the tools to speak with clarity, negotiate with confidence, and take control of any conversation.

What if your business could climb higher than you ever imagined? Every great company starts with a dream—of A-players working together, thriving in a strong culture, delivering exceptional results. But somewhere along the way, that dream gets lost in the chaos of growth. In Peak Performance, visionary coach Gregory Cleary reveals the proven system behind dozens of high-value business transformations. Built on five foundational principles—People, Purpose, Playbooks, Performance, and Profits—the Pinnacle Formula helps leaders unlock clarity, build unstoppable teams, and scale with confidence.

People aren’t predictable—but your innovation leadership can be. You’ve built the best innovation process. You’ve mapped out every step. Then, reality hits: People hesitate. Doubt creeps in. Resistance surfaces. Suddenly, your well-designed plan feels like it’s unraveling, and you’re left wondering, What am I missing? What have I done wrong? These moments aren’t setbacks—they’re gifts. They hold the key to deeper trust, alignment, and impact in your work.

La Brújula del Coaching ofrece una introducción en profundidad al mundo del coaching profesional. Pensado para futuros coaches, personas en proceso de cambio profesional o profesionales que quieren integrar el coaching en su práctica, este libro guía al lector a través de los principios esenciales, los cambios de mentalidad y las habilidades fundamentales necesarias para acompañar a otros—y a uno mismo—de forma eficaz.

Community Market Fit is a powerful guide for founders, creators, and marketers who want to build thriving communities around their products, brands, or ideas. In a world where attention is fragmented and loyalty is rare, this book shows you how to create something people actually want to be part of. Through timeless principles, real-world case studies, and modern strategy, you’ll learn how to craft communities that fuel word-of-mouth, drive sustainable growth, and turn customers into evangelists.

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change.

In Servant Leadership Made Simple, leadership coach Dean Gemberling lays out a 7-step framework that turns “managers” into leaders people would follow, even if they didn’t have to. No yelling. No faking. No micromanaging. Just a proven way to lead with strength, earn loyalty, and inspire real ownership from your team.

Lead Simply is the modern playbook for anyone who wants to build a thriving team—without needing a fancy title or decades of experience. In a world where work is more flexible, teams are often remote, and traditional hierarchies are fading, Tyrone Williams shows how everyday people can step up and lead with clarity, trust, and authenticity.

We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. Featuring examples from leaders such as Jensen Huang and Jane Fraser, and companies from Hermès to OpenAI, this volume brings a year's worth of management wisdom right to your fingertips.

The Ten Toughest Leadership Problems and How to Solve Them is an essential self-coaching handbook for leaders at any level. Best helps leaders struggling to avoid burnout, make good decisions, increase influence within their organization, align with or shift a company’s culture, improve employee performance, engage staff, manage teams, implement strategy, lead change, and navigate the hybrid workplace. Her SOLVE framework breaks problem-solving into five manageable steps.