Títulos em Marketing e Vendas

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

Este libro es para cualquiera que sienta la necesidad de reinventarse, de volver a participar o de mantener la curiosidad en un panorama que se transforma rápidamente. Ya sea que sea un jubilado que busca ingresos complementarios, un aprendiz de por vida hambriento de un nuevo desafío o alguien decidido a no quedarse atrás por la ola digital, estas páginas son para usted. Encontrará métodos prácticos y procesables, la mayoría de los cuales solo requieren su tiempo y creatividad, y descubrirá cómo la inteligencia artificial puede ser tanto un motor como un socio en sus nuevas empresas.

東証プライム上場企業社長＆ビジネス書著作累計40万部＆SNS総フォロワー数20万人超の著者が送る、画期的な令和時代のマーケティング論！

In the digital world we live in now, people earn money in completely different ways than they did in the past. This has led to the creation of new possibilities that go beyond regular jobs. People who want freedom, independence, and other ways to make money have realized that making money online is a great way to achieve it.

The E-Commerce Jumpstart is a beginner’s step-by-step guide to starting your own online business, even with no tech skills or budget. Whether you want to launch a Shopify store, sell on Etsy, or build a passive income side hustle, this audiobook walks you through practical tools, marketing strategies, and success checklists to get you selling faster. Perfect for first-time entrepreneurs, digital creators, and anyone ready to make money online, the smart way.

Die Schriftstellerbranche bietet unzählige Möglichkeiten, die sich frühere Generationen nicht hätten vorstellen können. Dennoch fällt es den meisten Autoren schwer, ein nachhaltiges Einkommen zu erzielen, da sie sich ausschließlich auf ihr Handwerk konzentrieren und die geschäftlichen Aspekte außer Acht lassen, die erfolgreiche Profis von denen unterscheiden, die ständig finanzielle Schwierigkeiten haben.

Are you ready to make one of the most important decisions of your life—buying or selling a home? Finding the right real estate agent is the key to a successful and low-stress experience. In Hire a Great Real Estate Agent! Tips from an Insider, real estate expert Monica Neubauer offers you the tools and insights you need to choose a skilled agent for your individual situation.

The essential handbook for frontline salespeople who want to improve, and the sales managers and leaders who want to help them.

In this book, branding strategist and business mentor Kam-Au Amen reveals some keys to transforming your unique skills and passions into a thriving brand business that transcends your industry and leaves a lasting impact on the world.

MindSell is a simple, powerful, influence-based framework for supercharging your sales performance. No pressure tactics. No tricks. No outdated scripts. The seven pillars of MindSell are built from practical tools and strategies rooted in the timeless science of human behaviour. MindSell embodies more than just selling. By mastering the seven pillars, you'll supercharge your sales, your performance, and your life.

Have you ever walked into a store planning to buy one thing and walked out with a basket full? Or clicked “buy now” on something you hadn’t even considered until a flashing “limited-time offer” made it feel urgent? If so, you’ve been guided by the invisible currents of the psychology of selling. This book is not about shady manipulation or pushy sales tactics. It is about the subtle science of persuasion—those tiny nudges that marketers, advertisers, and salespeople use every day to shape your choices.

Du hast einen Podcast und möchtest mehr Hörer:innen erreichen – sprich deine Podcast-Reichweite nachhaltig steigern? Dann ist dieser Kurs genau das Richtige für dich! Hier lernst du Schritt für Schritt, wie du deinen Podcast professionell positionierst, deine Zielgruppe optimal ansprichst und deine Sichtbarkeit strategisch erhöhst. Ob Branding, SEO, Cross-Promotion oder Community-Aufbau – dieser Kurs zeigt dir die entscheidenden Erfolgsfaktoren, um deinen Podcast nicht nur bekannter zu machen, sondern auch eine treue Hörerschaft aufzubauen.

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

Best Passive Income Streams for 2025 by VentureNest Books is a practical guide designed to help listeners secure their financial future by establishing sustainable income sources. Aimed at individuals who feel trapped in traditional jobs, this book outlines a roadmap from immediate financial concerns to a diversified portfolio of income streams. The content focuses on various innovative strategies for building wealth in the upcoming year.

In this honest, practical and empowering guide, seasoned entrepreneur and investor Garry Mansell shows first-time founders how to master B2B sales – even if they’ve never sold a thing in their lives. Whether you’re building a SaaS product, a consultancy or a complex solution, you’ll learn how to approach sales with structure, confidence and integrity. No sleaze. No jargon. Just a clear, step-by-step approach to turning conversations into customers.

Do you feel uncomfortable charging for your work? You’re not alone. Coaches, healers, therapists, spiritual guides, and creatives often struggle to ask for money without guilt. You want to serve, to help, to uplift — but when it’s time to charge, fear creeps in.

Whether you're a professional, business executive, manager, salesperson, coach or parent — we're all required to call on our persuasive powers to get others to do what we'd like them to do. This book helps you to uncover these gifts. It reveals the secrets of persuasion and the skills you need to become a better, more effective influencer.

Cold To Sold is the ultimate guide for business owners who want to turn new leads into conversions and grow your business.

The highs and the very low of a mentally exhausted customer support agent. A story filled with humour, love and despair.

Unlock the real-world strategies behind lasting business growth from someone who’s lived it, built it, and taught it. In How To GROW Your Business, seasoned entrepreneur, executive advisor, and investor David Traversi distills decades of hard-earned wisdom into an actionable guide that focuses on what truly drives business success, and it starts with you.This isn’t another MBA textbook or startup fairy tale. With clarity, candor, and brevity, Traversi lays out six essential pillars every business owner must master: You, Your Plan, Your People, Your Cash, Your Engine, and Your Exit.