Resultado narrado por "Doug Greene" em Todas as categorias

A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.

Exception to the Rule links ancient wisdom with contemporary science on high performance, teamwork, and engagement. Building an organizational culture based on classical virtues - of trust, compassion, courage, justice, wisdom, temperance and hope - is both strategically smart and a better way to live. Exception to the Rule walks you through the steps of helping everyone in your organization focus on character defined by virtue. 

Whether you lead a team or a corporate division, head a start-up or a massive organization, and whether your business is on the rocks or running smoothly, Transforming Nokia provides everything you need to sharpen your foresight, expand your options, seize opportunities, and thrive, no matter what changes tomorrow brings. 

What is investment banking? How do investment bankers generate profit for their clients? What is the function of each specialty? How has the industry changed in the past decade? Investment Banking Explained answers these questions - and offers a complete overview of this complex industry. In easy-to-understand language, Investment Banking Explained provides everything you need to identify structures, strategies, and operational aspects of investment banking, and it offers thorough examinations of the operations of the world's most successful firms. 

The world's greatest leaders focus on three critical things: They are committed to accomplishing something that matters; they articulate a vision that others embrace; and they demonstrate a series of five commitments that make up the message of this book. In Become, Mark Hannum, a leading executive coach, consultant, practitioner, and researcher in the leadership field, reveals the evidence-based secrets that surfaced from vast data Linkage has collected on leadership effectiveness.  

When Markets Collide is a timely alert to the fundamental changes taking place in today's global economic and financial systems - and a call to action for investors who may fall victim to misinterpreting important signals. One of today's most respected names in finance, Mohamed El-Erian, puts recent events in their proper context, giving you the tools that can help you interpret the markets, benefit from global economic change, and navigate the risks. 

Artificial intelligence (AI) is on the verge of disrupting every domain of human existence. What does that mean for your business? Everything. Building on the power of AI is the factor that will determine success or failure in the very near future - and this in-depth guide from the man who designed the AI system that famously won Jeopardy provides everything you need to be a leader in this revolution.

The Cathars were different from the mainstream Catholic church in the 13th century. They openly rebelled against some of the hypocritical behavior by priests and leaders, and they established their own deviant beliefs according to the best ability of their conscience. But when it all came down to it, what did this mean? What were those belief systems? What did they think of the crusades in the Middle East? Learn more about the Cathars, a community that made a significant impact during a time of dictatorships, massacres, and persecution of supposed heretics.

Matthew Rollins, an aspiring singer/songwriter, takes a job as caretaker of Kinnawe House in Agamenticus, Maine. The haunting begins immediately upon Matthew's arrival, when the ghost of his mother appears. Threatening, ghostly strangers stalk the property. The cellar is filled with mysterious, foul-smelling casks. And with each day, Matthew's insomnia gets worse.

Scotland is an old country with an ancient history. There is no doubt about that. Many traditions, words, symbols, and other cultural aspects we see as normal today originate from Scotland. Scotland's documented history started with the Roman Empire's entrance in the first century, when the province of Britannia broadened as far north as the Antonine Wall. With all of this history and more in the past few centuries, when things got really interesting, let’s take a look at some of the best-known, most important factors of Scotland’s history, and what we can learn from them.

Punjab is mainly in Pakistan at this moment, but the Punjabi people live and have resided in India also. As disputes emerged between the Indians and Pakistani, the border has moved from one area to another. Still, the Punjabi society is a vital aspect of India's history. Punjab is a geopolitical, cultural, and historic area in South Asia, situated in the northern area of the Indian subcontinent and incorporating parts of Pakistan and India. With time, the geographical definition of the name "Punjab" has moved

Confucius was a Chinese thinker and political leader who was considered as the apotheosis of Chinese sages. Confucius' theories and philosophy, commonly seen as one of the most essential and prominent individuals in human history, created the structure of East Asian civilization and civilization, and stay appropriate across China and East Asia today. Confucianism, his philosophical theories, highlighted personal and governmental morality, social connection precision, justice, generosity, and genuineness.

Kidnapped and held for ransom for 18 days by Nigerian pirates, Captain Wren Thomas suffered horrors, bringing to life the reality of modern-day pirating. Faith carried him during, and after captivity a beloved PTSD (post-traumatic stress disorder) service dog named Beaux eventually saved his life once again.