Resultado narrado por "Janet Metzger" em Todas as categorias

Too often, team dysfunction leads to abysmal productivity and zero innovation for your organization, as well as misery and wasted time for you. Most team members sit and wait, feeling trapped in a team that just isn't working. You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done presents a radical new idea: You can change your team. Author Liane Davey shows how you, from any seat at the table, even without support from your colleagues or your team leader, can transform even a toxic team.

Hatred is often considered the opposite of love, but in many ways it is much more complicated. It also may be considered one of the dominant emotions of our time, as individuals, groups, and even nations express or enact hatred to varying degrees. What is hatred? Where does it come from, and what does it reveal about the hater? And is hatred always a bad thing? Brogaard makes a deep dive into the moral psychology of one of our most complex and vivid emotions.

What is the price of honor? It took 10 years for Vietnam War Nurse Diane Carlson Evans to answer that question - and the answer was a heavy one.

The word "purpose" is big. Very big. And heavy. It carries the weight of a lifetime of work and struggle; the weight of legacy, and the mass of days spent not doing something else. It's something we all grapple with at some point-some of us find our purpose, others spend a lifetime searching. A lucky few grow to realize they've been working their purpose all along. Often, fulfilling your purpose requires some kind of change - career, lifestyle, habits, family - and what then? Are we selfish for the upheaval, or are we fulfilling destiny? Once we know our purpose, how do we pursue it?

An in-depth look at the life of Oakland, California native, Barclay Simpson, Strong Ties focuses on the set of convictions and leadership qualities that allowed Simpson to build a successful business from nothing and to become one of the major philanthropists in the San Francisco Bay Area.

Digital Makeover: How L'Oreal Put People First to Build a Beauty Tech Powerhouse examines L'Oreal's successful people-driven digital transformation. Professors and authors Beatrice Collin and Marie Taillard set out exactly how L'Oreal turned itself into a digital and tech powerhouse by building on its legacy to reimagine relationships inside the company, and with its customers and partners.

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line.

The Department of Health advises that one in four people will experience a mental health issue at some point in their lives. Although a number of recent developments and initiatives have raised the profile of this crucial issue, employers are experiencing challenges in promoting the mental health and wellbeing of their employees. Mental Health and Wellbeing in the Workplace contains expert guidance for improving mental health and supporting those experiencing mental ill health.

In The Digital Transformer's Dilemma: How to Energize Your Core Business While Building Disruptive Products and Services, the authors show companies how to go digital while also advancing their core business. The book emphasizes how to strike a difficult balance between establishing a new (digital) business and revitalizing - and digitizing - the legacy business.

In A Bias for Action, Sumantra Ghoshal and Heike Bruch reveal that only 10 percent of managers act purposefully to get truly important work done. A Bias for Action shows that great managers produce results not by motivating others, but by engaging their own willpower through a powerful combination of energy and focus. Bruch and Ghoshal provide simple strategies for bolstering individual willpower and action-taking abilities, and explore ways to marshal the willpower of others to encourage collective action.

Customer Data and Privacy: The Insights You Need from Harvard Business Review will help you understand the tangled interdependencies and complexities and develop strategies that allow your company to be good stewards, collecting, using, and storing customer data responsibly.

Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift toward large-scale virtual work continues to grow, leaders must understand how to build virtual-work environments that foster connected, engaged, and high-performing teams.

Crimes and violations of the law require punishment, and our legal system is set up to punish, but what if the system was recalibrated to also weigh grounds for forgiveness? What if something like bankruptcy - a fresh start for debtors - were available to people convicted of crimes? Martha Minow explores the complicated intersection of the law, justice, and forgiveness, asking whether the law should encourage people to forgive, and when courts, public officials, and specific laws should forgive.

The greatest challenges facing humankind, according to Deirdre Nansen McCloskey, are poverty and tyranny, both of which hold people back. Arguing for a return to true liberal values, this engaging and accessible book develops, defends, and demonstrates how embracing the ideas first espoused by 18th-century philosophers like Locke, Smith, Voltaire, and Wollstonecraft is good for everyone. In McCloskey's view, liberalism leads to equality, but equality does not necessarily lead to liberalism - and the fixation of the left on inequality is counterproductive.

In 1948, a small stretch of the Woodmont, Connecticut, shoreline, affectionately named Bagel Beach, has long been a summer destination for Jewish families. Here sisters Ada, Vivie, and Bec assemble at their beloved family cottage, with children in tow and weekend-only husbands who arrive each Friday in time for the Sabbath meal.

The painful memories from her life back in Toronto will never be distant enough, but Katherine Price finds peace under the autumn sky in the South of France...and a deepening, dizzying love with Philippe. Together, they savor the delicacies and splendor of life, toasting to a future filled with happiness and hope - a life far away from the heartache they both knew so well.

The charming, and not entirely trustworthy, unnamed narrator of The Last Night at the Ritz invites three friends to join her for lunch at the elegant Ritz-Carlton in Boston to celebrate her birthday. Two of them, Gay and Len, are a long-married couple and her best friends from college. The third, Wes, was once her lover. As the afternoon gives way to evening and as the drinks flow, the past and present intrude upon the festivities and the atmosphere turns somber. Before the night is through, truths and secrets slip out that will change their relationships forever.

On the evening of her twenty-second wedding anniversary, Katherine Price can't wait to celebrate. But instead of receiving an anniversary card from her husband, she finds a note asking for a divorce. Fifty-five and suddenly alone, Katherine begins the daunting task of starting over. She has her friends, her aging mother, and her career to occupy her, but the future seems to hold little promise - until, after a winter of heartbreak, Katherine is persuaded to try a home exchange holiday in the South of France.

Bea has barely been scraping by since her husband died. After falling for a telephone scam, she loses everything and is forced to abandon her trailer. With only two-thirds of a tank in her old van, she heads toward the Pacific Ocean with her cat - on a mission to reclaim what's rightfully hers, even if it means making others pay for what she lost.