Mark Howard

Buying a new piece of technology is exhilarating, exciting, and has the potential to make your life much easier while opening new doors. But, new technology also requires us to learn a new system to manage. We may run into problems, glitches, and difficulties, but be unaware of how to fix them...

Amazon’s Alexa system is one of the most exciting pieces of technology released in the last several years. Being able to tell an electronic speaker like the Echo to play music or engage in conversation is both a great deal of delightful fun and a testament to how far voice-recognition...

Even though Alexa opens up a whole new world of possibilities and can make everyday life much more convenient and much less of a hassle, it can seem bewildering and intimidating to new users. There’s just so much you can do with the Echo alone and so many products you can control with Alexa...