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Hotels aren’t just places to sleep anymore - they’re becoming ecosystems designed to support how we work, connect, and travel. On this episode, Chad and Miriam connect with IHG's Mel Bell to explore how the hotel landscape is evolving for business traveler today. From the role of technology and AI to the growing influence of younger travelers on amenities like communal workspaces, Mel shares how hotel brands are adapting to meet shifting expectations. She also offers practical tips for travel managers on strengthening conversations with hotel partners. It’s a fast-paced look at the future of hospitality and what it means for managed travel.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Ever wonder why your hotel program just isn’t working for you or your travelers? You spend time and money every year souring your program, so you should be seeing returns, right?

Not so fast.

Before heading in your annual hotel sourcing this year, take a step back and assess if you’re truly set up for success. On this episode, Chad and Miriam are joined Advito’s Global Hotel Practice Lead, Jennifer Nicholas, to discuss what you need to do before you start sourcing.

From getting your policy in good shape, to diving into your data to determine where you need to make changes, it’s important to not just do what you’ve always done – but really focus on where you can drive value.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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We’re surrounded by more data than ever, but how do we turn mountains of data into manageable insights? In this episode, Chad and Miriam talk with April Bridgeman, Managing Director of BCD’s consulting arm, Advito, to explore how AI is changing the data game for travel managers.

April shares the latest trends her team is seeing, plus practical ways AI can uncover fresh, actionable insights from the data most travel programs already have. From overcoming policy hurdles and security concerns to navigating the basics of prompting, she offers smart, sustainable tips for getting started without feeling overwhelmed.

If you’re ready to work with your data instead of feeling buried by it, this one’s for you.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/