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We’re at the halfway point of 2025. And on this podcast that can only mean one thing: Rossana Martin is back to connect with Chad and Miriam about the state of our industry!

As usual, Rossana takes us "around the world" to discuss industry insights, giving special attention to air and hotel rates in each global region and how rates might change throughout the rest of 2025. Rossana all gives tips on what questions travel managers should be asking about AI and their travel program.

If you have a global travel program or simply want to know what's going on in the world of business travel, this episode is a must listen!

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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On this episode, Chad and Miriam connect with Delta Air Lines' Christopher Crowder-Bromley, General Manager, B2B Marketing. While Delta is celebrating their 100th anniversary, they're also doubling down on their investment into business travel programs. Christopher details three major solutions specifically built for business travel, shares Delta's 'why' when it comes to business travel, and is challenged to list all the exciting enhancements that are setting Delta apart in the business travel world.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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It seems as though every year there are some new buzz words in the world of business travel. On this episode, Chad and Miriam explore one of 2025’s buzz words: ROI, or return on investment. The duo is joined by Matt Patterson, Senior Director with BCD’s consulting arm Advito, and Matt highlights that ROI is more than just obvious savings. For example, investing in a comprehensive travel risk management program might lead to favorable insurance premiums. Tune in and learn how your travel program can achieve more bang with its buck!

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Want to boost traveler engagement while driving program adoption? You’re not alone! On this episode, Chad and Miriam are joined by Hannah Kahn and Melia McFarland from BCD's travel commerce product team to talk all things messaging. It’s no surprise that travel managers everywhere are looking for tools that improve the traveler experience, boost compliance, and keep their employees connected. Hannah and Melia give expert insight into why delivering the right message, at the right time, through the right channel can make all the difference to business travelers.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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While International Women's Day might have been March 8 this year, it's always the right time to celebrate women. On this episode, host Miriam Moscovici is joined by guest host Sydney Kessler, and the pair connect with three of BCD's leaders who have all taken different paths to success. Leslie West, global SVP, Shelley Fletcher-Bryant, VP with BCD's consulting arm Advito, and Silvia Negri, Sr. Director with BCD's Latin American program management team, all share their views on the work that still needs to be done. The trio also have a moment of vulnerability and discuss what advice they would give to their younger selves.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Disaster can strike anywhere, at any time, and to anyone—so is your travel program prepared? Are your travelers informed of their options if disaster ever affects them? In this episode, Chad and Miriam connect with three leaders from BCD’s Global Crisis Management team to discuss this crucial topic. Jorge Mesa, Sr. Director, Christine Connolly, Sr. Program Manager, and Lise Levesque, Sr. Program Manager, all share their insights and suggestions on how to build the best travel risk management program. Their biggest tip? Host a Traveler Security Program Assessment. The trio also highlights common gaps and offers their advice to travel managers.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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Did you know that there are over 35,000 different visa and entry requirement configurations across the world? And those requirements change all the time! How can travel programs, travel managers, and travelers themselves keep up to date for seamless entry? Well, that's what Chad and Miriam discuss on this episode of Connections with G3 Global Services COO, Charlie Cobb. G3 has spent decades navigating the complexities of entry requirements and developing deep relationships with consulates globally. If you're a global traveler or travel manager, this episode is for you!

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

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On this episode, Chad and Miriam are once again joined by Alissa Merlino, Sr. Director, Global Solutions Engineering. Alissa covers the how and why behind taking your technology temperature check. She offers practical advice on how to truly know what's important to your travelers, your travel program, and your C-suite. Alissa also digs into weighing the importance of what's new and exciting versus what's trusted and true. This is a can't miss episode before we dive into our technology-focused season on Connections.

Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/