What would you do if you paid for a sofa but only half of it showed up, and the company refused to fix it? In this episode, we tell the full story of our months-long battle with Sam’s Club, from endless customer service runarounds to finally getting justice through PROFECO’s online complaint system. This episode will give you a clear picture of how to protect yourself as a consumer and make sure big companies don’t take advantage of you, whether you live in Mexico or plan to shop here.

Key Takeaways:

• How to file a consumer complaint in Mexico through PROFECO’s ConciliaNet platform.
• What your rights are when companies fail to deliver a product or service.
• Why persistence (and knowing the law) can make all the difference when dealing with customer service issues.

Relevant Links And Additional Resources:

• 222 – Protégete de las Estafas con la PROFECO | Protect Yourself from Scams with PROFECO
• Level up your Spanish with our Podcast Membership
  • Get the full transcript of each episode so you don’t miss a word
  • Listen to an extended breakdown section in English going over the most important words and phrases
  • Test your comprehension with a multiple choice quiz

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Part two of our acronym series explores the explicit, slang-filled world of texting in Spanish. From ALV and MVV to NMM, we explain what these phrases mean, how locals use them, and when not to use them. Even if you never plan to say these words yourself, understanding them will help you catch the nuances of real Mexican Spanish and sound more culturally fluent.

Key Takeaways:

• Learn the meaning and context behind Mexico’s most common swear acronyms.
• Understand when these phrases are acceptable (and when they’re definitely not).
• Gain insight into real, unfiltered Mexican Spanish to boost your cultural awareness.

Relevant Links And Additional Resources:

• 279 – Chatea Como Nativo con Acrónimos | Chat Like a Native Using Acronyms
• 275 – El Chingonario | The Chingonary
• 086 – Las Groserías Mexicanas con Mextalki | Mexican Swear Words with Mextalki
• Level up your Spanish with our Podcast Membership
  • Get the full transcript of each episode so you don’t miss a word
  • Listen to an extended breakdown section in English going over the most important words and phrases
  • Test your comprehension with a multiple choice quiz

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Have you ever wondered what makes a Spanish immersion trip truly effective? In this episode, we chat with Rory Foster about his journey building Common Ground International and the lessons he’s learned from running immersion programs in Costa Rica, Ecuador, and beyond. We discuss practical strategies for language learners, including how to prepare before you travel, ways to practice Spanish in real-life settings, and why both cultural experiences and formal classes are key to lasting progress.

Key Takeaways:

• Setting clear goals before traveling makes immersion more effective.
• Surrounding yourself with Spanish-speaking environments helps you grow faster.
• Combining cultural experiences with formal classes creates lasting language progress.

Relevant Links And Additional Resources:

• Thinking about joining a Spanish immersion program? Use our special link to save $100 off your trip.
• Explore Common Ground International website for details on immersion programs and resources
• Follow Common Ground International on Facebook for Spanish tips, cultural insights, and updates on upcoming programs
• Subscribe to Common Ground International YouTube channel for free Spanish lessons and immersion advice
• Boost your confidence in real-life Spanish conversations with our Spanish Immersion Retreats
• Level up your Spanish with our Podcast Membership
  • Get the full transcript of each episode so you don’t miss a word
  • Listen to an extended breakdown section in English going over the most important words and phrases
  • Test your comprehension with a multiple choice quiz

Support the show