What happens when marketing and revenue stop working in silos and start sharing the same language?

In this live episode of Travel Market Life from the Independent Hotel Show London, I bring together industry voices reshaping the commercial engine of hospitality. Teresa Kingston (Luxury Family Hotels), Prem Jethwa Odedra (ByteLux) and Inna Nakrasifova (Hotel Café Royal) join the discussion on how to align marketing and revenue strategy, build loyalty through meaningful experiences, and harness AI without losing the human touch.

From WhatsApp bots to dog-friendly perks, emotional storytelling to data-driven decisions, this is a practical conversation about what it takes to future-proof your hotel’s commercial strategy and why collaboration is now a commercial necessity, not just a nice-to-have.

What You’ll Learn

- United Teams, Stronger Results: Why aligning marketing and revenue isn’t just efficient - it’s transformative for profitability.

- AI with a Human Face: How smart use of AI can enhance guest experience and unlock new revenue streams without losing personal service.

- Experience Over Room Rate: Why storytelling, loyalty, and emotional connection drive direct bookings and long-term growth.

As this conversation shows, the future of hospitality isn’t about choosing between tech and human brilliance - it’s about combining them.

Travel Market Life is one of FeedSpot's top Hospitality Podcasts and is produced by Urban Podcasts.

In this special episode of Hotelier's Voice, we unpack mental health challenges in hospitality with Mike Mesoroff, a 30-year industry veteran turned personal freedom coach and founder of Self-Hospitality Collective, and his client Otto Abad.

We explore burnout, work-life balance, and the shift from grinding to thriving.

What You’ll Learn

- Self-Care Strategies: Recognise burnout early and set boundaries to rediscover joy in your role.

- Humanising Work: Prioritise authentic connections over technology to reduce stress.

- Seeking Support: Tap into coaching or collectives for tools to manage professional pressures.

Mike and Otto's stories empower us to humanise hospitality, inspiring a balanced life where self-care fuels exceptional service.

Travel Market Life is one of FeedSpot's top Hospitality Podcasts and is produced by Urban Podcasts.

What if rail travel could steal the spotlight from flying for your next adventure?

In this episode of Travel Market Life, we explore the dynamic world of rail travel with Stephen Robey from Eurostar and Anna Davis from Railbookers Group. Joined by our usual expert panellists James Clark, Claire Steiner, and Will Plummer, we dive into global rail trends, from high-speed thrills to leisurely scenic escapes, sharing personal stories and bold visions for the future of rail.

What You’ll Discover

- Global Rail Adventures: Get inspired by seamless, stress-free journeys like the high-speed Shanghai-to-Beijing route.

- Overcoming Barriers: Navigate UK pricing challenges with affordable, picturesque European rail options for leisure travel.

- Future of Rail: Explore how competition, like innovative 'RyanTrain' models, could make rail more accessible and affordable.

We unpack Eurostar’s ambitious expansion, Railbookers’ strategic partnerships, and the panel’s favourite rail experiences - from the nostalgic charm of Swanage’s steam trains to the futuristic rush of China’s magnetic Maglev.

Travel Market Life is one of FeedSpot's top Hospitality Podcasts and is produced by Urban Podcasts.