Resultado de "Douglas Cooper" em Todas as categorias

Consumer protection advocate Ralph Nader praised Solved! Curing Your Medical Insurance Problems: “Who hasn’t been bewildered and outraged by lengthy, inscrutable medical bills and the tricky ways of the health insurers? …. Learn what to watch out for in this volume by authors who know the inside ways of sellers who try to take you to the cleaners.” Some say, “You get what you pay for.” If only this were true! Too often, consumers find themselves paying much more than they expected, getting much less than they bargained for. Medical care is no exception.

This is the 2nd collection of real-life experiences and stories from Lean and Six Sigma practitioners who have spent time at the "gemba" volunteering their skills to help nonprofits and public agencies. They have generously offered to write a chapter about lessons learned and tools they have applied. A great book to share with potential volunteers, or nonprofits wanting to learn more about Lean or Six Sigma applied to their organizations.