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This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one...

The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth. The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments where employees can...

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural...

MASTER EMPLOYEE DEVELOPMENT AND PERFORMANCE REVIEWS Ready-to-use quick-guide to streamline employee reviews, create effective career development plans, and monitor year-round employee performance. Paul Falcone, author of 101 Difficult Conversations to Have with Employees and renowned HR and...

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance...

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise. Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership...

LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGES Paul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company. Ethical challenges ranging from designing a...

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...

High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult.

People power your business - and success can hinge on your hiring, inspiring, and keeping the right ones. As a manager, are you cultivating this vital resource? Is there more you could be doing? Are you just winging it? Every HR executive has a laundry list of things they wish managers knew: best practices that would enable the entire organization to operate more effectively, transforming those managers into exceptional - and highly promotable - leaders.

Every harried interviewer knows the result of throwing out vague questions to potential employees: Vague answers and potentially disastrous hiring decisions. Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask before You Hire provides listeners with the tools they need to elicit honest and complete information from job candidates, plus helpful hints on interpreting the responses.