Resultado narrado por "Emily Kasriel" em Todas as categorias

We all think we’re good listeners . . . but how many of us actually are? Even in important moments—like a high-stakes work meeting or a stressful conversation with a spouse—we are distracted, daydreaming, or planning out what we ourselves want to say. We may walk away from the interaction unsure if we have fully understood our counterpart. True Deep Listening has the power to transform relationships—between coworkers, friends, lovers, and even warring countries. Emily Kasriel, who ran one of the most extensive studies on listening practices across the globe, lays out her proven 8-step method.

Too often, we bring our own assumptions and agendas to our conversations with others. It is common to feel that we already know the ‘right’ way of thinking about something, so, when people disagree or promote conflicting ideas, we might not be really interested in listening to them. We may dial down our level of concentration or tune out altogether. The unspoken assumption is, why should we invest in hearing their perspective when we already know they are wrong?