Resultado narrado por "Timothy Pabon" em Todas as categorias

In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".

In Defense of Liberal Democracy is a clarion call for today's divided time: a bold reaffirmation of the liberal democratic principles that have carried America through each crisis in its history - and can do so again. Merging expert historical, political, and economic analysis, In Defense of Liberal Democracy shows how our recent technological revolution - what high-profile economist Manuel Hinds calls the Connectivity Revolution - has led to a crisis of divisiveness.

Now in its second edition, Boombustology is an authoritative, up-to-date guide on the history of booms, busts, and financial cycles. Engaging and accessible, this popular audiobook helps investors, policymakers, and analysts navigate the radical uncertainty that plagues today's uncertain investing and economic environment. Author Vikram Mansharamani, an experienced global equity investor and prominent Harvard University lecturer, presents his multi-disciplinary framework for identifying financial bubbles before they burst.

This new and significantly revised edition of Implementing Six Sigma goes well beyond traditional Six Sigma methodologies, introducing an enhanced roadmap - S4/IEE (Smarter Six Sigma Solution ssm/Integrated Enterprise Excellence). This cutting-edge approach offers a solution to the common problem of sustaining Six Sigma activities and downplays the traditional policy stating that Six Sigma projects must have a defined defect.

After his father died on 9/11 in the World Trade Center, nine-year-old Matthew John Bocchi began an obsessive quest to find out exactly how he died. He researched video tapes, pictures, blogs, anything that could potentially answer the question looming in his mind: Was his father one of the jumpers? In the first memoir told by a child of 9/11, Matt intimately delves into the psychological and emotional torment that ensued after his father's death.

Cybersecurity as a whole can be overwhelming for startup founders. Start-Up Secure breaks down the essentials so you can determine what is right for your start-up and your customers. You'll learn techniques, tools, and strategies that will ensure data security for yourself, your customers, your funders, and your employees. Pick and choose the suggestions that make the most sense for your situation-based on the solid information in this book.

With unassuming honesty and candor, Dr. Mark Chironna openly shares what he learned in his own three-year battle with darkness. Integrating the best of theology with Christ-centered psychology, he offers scriptural and holistic truths that will help lead you out of the murky depths. Though it feels as if this dark night will never end, you can walk through your uncertainty, fears, and tears to find the edge of hope again.

L. Michael Morales examines the key elements of three major redemption movements in Scripture: the exodus out of Egypt, the second exodus foretold by the prophets, and the new exodus accomplished by Jesus Christ. We discover how the blood of a Passover lamb helps us grasp the significance of Jesus' death on the cross, how the Lord's defeat of Pharaoh foreshadowed Jesus' victory over Satan, how Israel's exodus out of Egypt unfolds the meaning of the resurrection, and much more.

Ben Lamorte, a seasoned coach and management science expert, provides a structured approach for implementing objectives and key results. This book provides tips and tools that enable you to coach your OKRs clients with confidence. Perfect for external coaches and business mentors looking for a repeatable structure to help their clients succeed with OKRs, The OKRs Field Book is also an indispensable resource for internal coaches looking to support their organization's OKRs program.

Beat the market with the tips and techniques from the best value investors in the world. Value Investing, Second Edition is your guide to implementing value investing principles in your own portfolio, complete with a look at the approaches used by the best value investors past and present.

Pastors and counselors regularly minister to people whose marriages or families are in crisis. Tempers run high and feelings are brought low when a marriage is hurting or a family is in disarray. Pastors and counselors need practical, biblical help in order to connect their theological training to the reality of modern messy relationships. These how-to training manuals provide relevant, user-friendly equipping for pastors, counselors, lay leaders, educators, and students, enabling them to competently and compassionately relate God's word to marriage and family life.

The Christian faith requires faith. That means that believers are sometimes faced with uncertainty. But is all uncertainty bad? Theologian Joshua McNall encourages listeners to reclaim the little word perhaps as a sacred space between the warring extremes of unchecked doubt and zealous dogmatism. To say "perhaps" on certain contested topics means exercising a hopeful imagination, asking hard questions, returning once again to Scripture, and reclaiming the place of holy speculation as we cling to a faith that stands distinct from both pervasive skepticism and abrasive certainty.

Herman Mendoza built his kingdom in Queens, New York. He made a fortune selling cocaine with his brothers up and down the Eastern Seaboard. He had apartments around the city for his mistresses and a home in the Poconos for his beautiful nuclear family. But when he and his brothers were busted in a large-scale crackdown, his kingdom crumbled. Ready to kill himself rather than live behind bars, Herman instead came face-to-face with the all-consuming love of God. He would never be the same.

Women and men are designed to work together in fulfilling God's mission on earth. Yet God's original intent for equal partnership has been so distorted that churches and organizations continually struggle to foster healthy mixed-gender ministry collaboration. Is it even possible to return to the Genesis ideal of collaborators in today's contexts?

This highly enjoyable career development book reveals dynamic aspects of the workplace that are hidden to many, ignored by others - factors that can make or break careers.

Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.

Biblical counselor Lou Priolo exposes all the prideful manifestations of this problem and, as always, offers solid, systematic Biblical solutions! Even those who feel that they do not have this problem should listen to this helpful book, because what you don't know can and will hurt you and others.

Providing managers, employees, CEOs, and board members a guide to build a sustainable, robust, female workforce at all levels, Better Together gives powerful and implementable solutions to fostering gender equality in your business. As a result, your business will be more successful, your customers will be happier with better products/services, and your employees will be much more fulfilled.

We all carry sexual shame. Whether we grew up in the repressive purity culture of American Evangelical Christianity or not, we've all been taught in subtle and not-so-subtle ways that sex (outside of very specific contexts) is immoral and taboo. Psychotherapist Matthias Roberts helps listeners overcome their shame around sex by overcoming three unhealthy coping mechanisms we use to manage that shame.

We live in a multicultural society. But Christians often do not know how to engage those of other faiths. As a result, many Christians hesitate to talk about Christianity with others in any kind of evangelistic way. Jay Moon and W. Bud Simon unpack the intercultural dynamics that Christians need to understand when encountering people from different communities and cultural backgrounds.